Right of Withdrawal

Last updated: 2026-05-16

Consumers generally have a statutory right of withdrawal for distance contracts unless a legal exception applies.

1. Withdrawal period

The withdrawal period is 14 days from contract conclusion.

2. Exercising withdrawal

To withdraw, send a clear statement (e.g. by email) to the contact address listed in the imprint.

3. Effects of withdrawal

If withdrawal is effective, payments are refunded according to statutory provisions.

4. Notes for travel services

For package travel and certain date-specific services, the right of withdrawal may be excluded by law. The conditions shown during booking apply.